Welcome to the MasalaNest FAQ page! Here, we’ve answered some common questions to help you have a smooth shopping experience with us. If you have any further questions, feel free to reach out to us!
1. What products do you sell?
At MasalaNest.com, we offer a range of premium, natural spices, including:
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Red Chili Powder
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Haldi (Turmeric)
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Gram Masala Powder
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Dhaniya (Coriander) Powder
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And more to enhance your cooking!
2. Are your products all-natural?
Yes! All our spices are 100% natural, free from additives, preservatives, and artificial colors. We source our spices directly from trusted farms, ensuring they are of the highest quality and freshness.
3. How can I place an order?
Simply browse our website, select the spices you’d like to purchase, and add them to your cart. When you're ready, proceed to checkout, where you'll enter your shipping details and complete the payment.
4. What payment methods do you accept?
We accept various payment methods, including:
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Credit/Debit Cards (Visa, MasterCard, American Express)
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PayPal
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Bank Transfer (if applicable)
5. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this to track your order’s status and delivery progress.
6. Do you ship internationally?
Currently, we offer shipping within Pakistan. For international shipping, please contact us at masalanest@gmail.com, and we’ll provide you with more details.
7. What is your return policy?
If you’re not completely satisfied with your purchase, please contact us within 7 days of receiving your order. We’ll guide you through our return process. (Please note that returns are only accepted if the product is unopened and in its original packaging.)
8. How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times depend on your location:
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Local (within Pakistan): 3-7 business days
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International: Please reach out to us for specific timeframes.
9. Can I change or cancel my order?
If you wish to make changes to your order, please contact us as soon as possible at masalanest@gmail.com or 03093955377. Once an order has been processed or shipped, we may not be able to make changes.
10. Do you offer bulk purchases?
Yes, we do offer bulk purchases! For large orders or wholesale inquiries, please contact us at masalanest@gmail.com, and we’ll be happy to assist you with pricing and availability.
11. How do I contact you?
You can reach us via:
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Email: masalanest@gmail.com
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Phone: 03093955377
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Or through our Contact Us page.
We hope this FAQ page helps answer your questions! If you need more assistance, don't hesitate to contact us. Thank you for shopping at MasalaNest.com!