Shipping Policy:

Thank you for shopping with MasalaNest.com! We want to ensure that your shopping experience is smooth and hassle-free. Here are the details regarding our shipping policy:

• Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the following business day.

• Shipping Rates: Shipping charges depend on the delivery address and the size of the order. The exact shipping cost will be displayed at checkout.

• Shipping Methods: We offer standard shipping for local orders within Pakistan. For international shipping, please contact us directly for more information and rates.

• Delivery Time:

  • Local (within Pakistan): Estimated delivery time is 3-7 business days.

  • International: Please contact us for specific international shipping details.

• Order Tracking: Once your order has been shipped, you will receive a tracking number via email to track your package.

Return & Exchange Policy:

We want you to be happy with your purchase! If for any reason you are not satisfied, we offer the following return and exchange policy:

• Eligibility for Returns: You may return unopened and unused products within 7 days of receiving your order.

• How to Return: To initiate a return, please contact us at masalanest@gmail.com with your order details. Once we receive your return request, we will guide you through the process.

• Refunds: Once we receive the returned item, we will process the refund to your original payment method within 7-10 business days.

• Non-Returnable Items: Opened or used products cannot be returned for health and safety reasons. We do not accept returns for items that have been damaged or altered after delivery.

• Return Shipping: You are responsible for the return shipping costs unless the product received is defective or incorrect.

If you have any questions regarding our shipping or returns policy, please don’t hesitate to reach out to us at masalanest@gmail.com.